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 Orders
Cancellations
Because we process and ship your order within moments of receiving it, we can only accept
order cancellations by 3 PM Central Time, and we are unable to accept any order cancellations
after 3 PM Central Time. All packages are processed and shipped by 3 PM.
Out Of Stock Items
Occasionally we run out of stock of particular items rather unexpectedly and we issue a "Temporarily Out Of Stock" notice on your invoice.
While we may have the item in stock at the time that you place your order, by the time it gets sent for final processing we have realized an
unexpected stock deficiency.
This is due in part to a surge in orders for a particular item, improper inventory estimates,
and the main reason why we experience stock deficiencies is that the materials you ordered may
have been revoked or discarded because of quality control issues.
While we apologize for any inconvenience surrounding out of stock items, we are sometimes
obliged to issue such statements on your invoice.
Please Note: In the event that you receive an "Out Of Stock" notice on your invoice, we
simply ask that you reorder at a later date, usually within 1-2 weeks.
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